个人简介

[AcademicQualifications] 2012–2019 Ph.D/InternationalTourismManagement/MacauUniversityof ScienceandTechnology 1997–1999 Master/HospitalityManagement /FloridaInternationalUniversity 1992–1996 Bachelor/BusinessAdministration/TungHai University [ProfessionalQualifications] 2019–PresentAssistantProfessor/FacultyofHospitalityandTourism/Macau UniversityofScienceandTechnology 2013-2019SeniorLecturer/FacultyofHospitalityandTourism/MacauUniversityofScience andTechnology 2008-2013 Lecturer/FacultyofHospitalityandTourism/MacauUniversityof ScienceandTechnology 2003-2008 ParttimeLecturer/TourismDepartment/TungFangDesignInstitute 2006-2008 Manager/Front Office/FreshfieidsResort 2004-2006 AssistantManager/GuestRelations/GrandHi-LaiHotel 2001-2004 AssistantManager/Front Office/LindenHotel 2000-2001 ManagementTrainee /Front Office /GrandHyattTaipei AreasofTeachingExpertise HotelManagement

研究领域

HotelDevelopment ExperientiallearninginHospitalityEducation

ResearchGrants/Projects 2009 - 2010 《澳门宗教旅游资源挖掘--澳门赌神形象塑造与开发》（项目编号： 0089）

近期论文

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[JournalArticles] 1.Zhu,Yanni,Yang,Chiehyun,&Hong,Fang.(2017-2018). 环保酒店奖的评选、效应与趋势.Green BookofMacau,AnnualReportonDevelopmentofTravel&LridureinMacau,2017-2018,110-122 2. Zhang,Meng,&Yang,Chiehyun.(2010). 基于参与式发展理论的安新白洋 淀湿地生态旅游研 究. 商 业 研 究 .2(394):142-145. 3. Zhu, Yanni & Yang, Chiheyun. (2009). A Review of the Research of Green Hotel in Mainland China and the ChoiceofMacau’sHotelDevelopment.JournalofMacauStudies.Vol.53.75-81. [ConferenceProceedings] 1.Yang,B.C.,&Wong,J.W.(2018).TheRoleofExperientialLearningandProactivePersonalityin EnhancingStudents’LearningSatisfaction:TheCaseofExchangeStudentsintheHospitalityand TourismIndustry.2018InternationalConferenceonEducation,SocialSciencesandHumanities (ICESSH2018) 2.Zhang,Meng,&Yang,Chiehyun.(2016).LanguageUseandLanguageAttitudeofFront-Line EmployeesinFive-StarHotelsinMacau.THOR2016TourismandHospitalityResearch. 3. Yang, Chiehyun, Lai, Kawai, & Park, Sung-Hee. (2012). Measurement of Service Quality in the Luxury Hotel IndustryinMacau.TOSOKInternationalTourismConference2012.